Terms Of Service

Welcome to HiltonCompanyGifts. By accessing or using our website at www.hiltoncompanygifts.com ("Site"), you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using our Site or placing any orders. If you do not agree with any part of these Terms, please do not use our Site.

1. Acceptance of Terms

By browsing, placing an order, or making a purchase on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Payment Policy, Shipping Policy, and Refunds & Returns Policy, all of which are incorporated into these Terms by reference. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after any changes constitutes acceptance of the revised Terms.

2. Company Information

HiltonCompanyGifts is an online retail business offering a curated selection of products. We are committed to providing a seamless shopping experience and ensuring customer satisfaction.

  • Store Name: HiltonCompanyGifts
  • Website: www.hiltoncompanygifts.com
  • Email: info@hiltoncompanygifts.com
  • Phone: +1 (360) 691-9674
  • Address: 220 State Ave, Marysville, WA 98270
  • Business Hours: Monday – Saturday 10:00 AM – 6:00 PM (Closed on Sunday)

3. Products & Pricing

All products listed on our Site are described as accurately as possible. However, we do not warrant that product descriptions, images, colors, pricing, or other content are always error-free, complete, or current. In the event of a pricing error or inaccurate product description — even after an order confirmation has been sent — we reserve the right to cancel the order and issue a full refund.

All prices are listed in United States Dollars (USD) and are subject to change without notice. Applicable taxes (if any) will be calculated and displayed at checkout. We offer free standard shipping on all orders — there are no hidden fees.

4. Orders & Payment

By placing an order on our Site, you agree to provide accurate, current, and complete information at the time of purchase. All orders are subject to availability and confirmation of the total order price.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:

  • Pricing errors or inaccuracies
  • Items being out of stock or discontinued
  • Suspected fraud or unauthorized transactions
  • Failure to verify payment authorization
  • Unusual order patterns or behavior

Accepted payment methods include Visa, MasterCard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal. All transactions are processed securely through PCI-DSS compliant payment processors. For full payment terms, please review our Payment Policy.

5. Order Modifications & Cancellations

You may request to modify or cancel your order within 2 hours of placing it, provided it has not yet entered our fulfillment process.

To request a modification or cancellation, please contact us immediately at info@hiltoncompanygifts.com with your order number. After 2 hours, your order may enter our fulfillment process and changes may no longer be possible. If your order has already shipped, you will need to follow our Refunds & Returns Policy to initiate a return.

6. Shipping & Delivery

We currently ship to addresses within the contiguous United States only. We do not offer international shipping, APO/FPO addresses, or shipments to Alaska, Hawaii, or U.S. territories at this time.

  • Free Standard Shipping: Available on all orders with no minimum purchase required.
  • Handling Time: 1–3 business days.
  • Order Cut-Off Time: 5:00 PM Pacific Time daily.
  • Estimated Delivery Time: 4–7 business days after shipment.

Delivery times are estimates only and may vary due to carrier delays or circumstances beyond our control. For complete shipping terms, including tracking, delivery attempts, and lost or damaged packages, please review our Shipping Policy.

7. Returns & Refunds

We want you to be completely satisfied with your purchase. You may request a return within 30 days of the date of delivery, provided the item is unused, unworn, and returned in its original packaging with all tags and labels intact.

The following items are not eligible for return:

  • Items that have been used or personalized.
  • Items returned without original packaging, tags, or labels.
  • Items showing signs of wear, damage, or odor after delivery.

Return shipping is free of charge — a prepaid return shipping label will be provided upon authorization of your return. Approved refunds will be issued to your original payment method within 10 business days of receiving and inspecting the returned item. For full return terms, including our damaged/incorrect item process and non-returnable item details, please review our Refunds & Returns Policy.

8. Intellectual Property

All content on our Site — including but not limited to text, graphics, logos, images, product descriptions, and software — is the property of HiltonCompanyGifts or its content suppliers and is protected by applicable U.S. and international copyright and intellectual property laws. Unauthorized reproduction, distribution, or modification of any content from this Site is strictly prohibited.

9. User Accounts

Certain features of our Site may require you to create an account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. We reserve the right to suspend or terminate any account that violates these Terms or is suspected of being used for fraudulent or illegal activity.

10. Prohibited Conduct

You agree not to use our Site for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site. Prohibited activities include, but are not limited to:

  • Submitting false, misleading, or fraudulent information
  • Attempting to gain unauthorized access to our systems or data
  • Using automated tools (bots, scrapers, etc.) without our prior written permission
  • Posting or transmitting any content that is defamatory, offensive, or infringing

11. Disclaimer of Warranties

Our Site and all products and services provided through it are offered on an "as is" and "as available" basis, without any warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Site will be error-free, uninterrupted, secure, or free of viruses or other harmful components.

12. Limitation of Liability

To the fullest extent permitted by applicable law, HiltonCompanyGifts shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or use — arising out of or in connection with your use of the Site or any products purchased through it. Our total aggregate liability for any claim arising from your order shall not exceed the total amount you paid for the products in question.

13. Privacy

Your privacy is important to us. Information collected about you is governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.

14. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by HiltonCompanyGifts. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of third-party content or services is at your own risk, and you acknowledge that we shall not be liable for any damage or loss arising from such use.

15. Force Majeure

HiltonCompanyGifts shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, weather events, shipping carrier delays, acts of war or terrorism, government actions, power failures, or public health emergencies.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Site shall be resolved exclusively in the courts located in the State of Washington, and you hereby consent to the personal jurisdiction of such courts.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect to the fullest extent permitted by applicable law.

18. Entire Agreement

These Terms of Service, together with our Payment Policy, Shipping Policy, and Refunds & Returns Policy, constitute the entire agreement between you and HiltonCompanyGifts with respect to your use of the Site and your orders, and supersede all prior or contemporaneous agreements, representations, or understandings — whether written or oral.

19. Contact Us

If you have any questions, concerns, or comments about these Terms of Service, please contact us:

  • Store Name: HiltonCompanyGifts
  • Email: info@hiltoncompanygifts.com
  • Phone: +1 (360) 691-9674
  • Address: 220 State Ave, Marysville, WA 98270
  • Business Hours: Monday – Saturday 10:00 AM – 6:00 PM (Closed on Sunday)